:root {
    --portal-blue: #274a7d;
    --portal-blue-deep: #233d67;
    --portal-orange: #f58220;
    --portal-orange-soft: #fff1e2;
    --portal-border: #d7dce4;
    --portal-text: #243349;
    --portal-muted: #6b778b;
    --success: #31a338;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    font-size: 100%;
}

body {
    background: #eef1f5;
    color: var(--portal-text);
    font-family: "Noto Sans", sans-serif;
}

a {
    color: inherit;
    text-decoration: none;
}

button,
input,
select,
textarea {
    font: inherit;
}

.user-utility,
.user-header,
.user-footer {
    background: #fff;
}

.user-utility {
    border-bottom: 1px solid #e3e8ef;
}

.user-utility-inner,
.user-header-inner,
.user-ribbon-inner,
.user-shell,
.user-footer-inner {
    margin: 0 auto;
    max-width: 1880px;
    padding-left: 20px;
    padding-right: 20px;
}

.user-utility-inner {
    align-items: center;
    display: flex;
    justify-content: space-between;
    min-height: 50px;
    gap: 16px;
}

.utility-links {
    display: flex;
    gap: 18px;
    flex-wrap: wrap;
}

.utility-links a {
    color: #66758b;
    font-size: 0.9rem;
}

.utility-right {
    align-items: center;
    display: flex;
    gap: 16px;
}

.utility-home-link {
    background: var(--portal-orange);
    color: #fff;
    font-size: 0.92rem;
    font-weight: 700;
    padding: 12px 16px;
}

.welcome-copy {
    color: #66758b;
    font-size: 0.98rem;
    font-weight: 600;
}

.font-controls {
    display: flex;
    gap: 4px;
}

.font-btn {
    background: #333;
    border: none;
    color: #fff;
    cursor: pointer;
    min-width: 40px;
    padding: 8px 10px;
}

.user-header {
    border-bottom: 1px solid #e3e8ef;
}

.user-header-inner {
    align-items: center;
    display: flex;
    justify-content: space-between;
    gap: 20px;
    min-height: 112px;
}

.user-brand-left {
    align-items: center;
    display: flex;
    gap: 18px;
}

.user-logo {
    border-radius: 14px;
    box-shadow: 0 14px 24px rgba(35, 61, 103, 0.12);
    height: 88px;
    object-fit: cover;
    width: 88px;
}

.brand-overline {
    color: var(--portal-muted);
    font-size: 0.82rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.user-brand-text h1 {
    color: var(--portal-orange);
    font-family: "Noto Sans Devanagari", "Noto Sans", sans-serif;
    font-size: clamp(1.85rem, 2.4vw, 2.9rem);
    line-height: 1.2;
    margin: 6px 0 8px;
}

.user-brand-text p {
    color: var(--portal-muted);
    font-size: 0.95rem;
    max-width: 860px;
}

.user-header-status {
    display: grid;
    gap: 6px;
    justify-items: end;
}

.user-header-status strong {
    background: #eaf7ec;
    border: 1px solid #c6e7cd;
    color: #1c7e29;
    font-size: 0.96rem;
    font-weight: 700;
    padding: 10px 14px;
}

.user-header-status span {
    color: var(--portal-muted);
    font-size: 0.88rem;
}

.user-ribbon {
    background: var(--portal-blue);
}

.user-ribbon-inner {
    align-items: stretch;
    display: flex;
    min-height: 86px;
    overflow-x: auto;
}

.ribbon-lead {
    align-items: center;
    background: var(--portal-orange);
    color: #fff;
    display: flex;
    flex: 0 0 170px;
    font-size: 1rem;
    font-weight: 700;
    justify-content: center;
    padding: 12px;
    text-align: center;
}

.ribbon-item {
    background: transparent;
    border: none;
    color: rgba(255, 255, 255, 0.84);
    cursor: pointer;
    flex: 0 0 auto;
    font-size: 1rem;
    font-weight: 600;
    min-width: 170px;
    padding: 0 18px;
    transition: background 0.2s ease;
}

.ribbon-item:hover,
.ribbon-item.active {
    background: rgba(255, 255, 255, 0.12);
    color: #fff;
}

.user-shell {
    display: grid;
    gap: 18px;
    grid-template-columns: 340px minmax(0, 1fr);
    padding-bottom: 24px;
    padding-top: 18px;
}

.user-sidebar {
    background: #f8f8f8;
    border: 1px solid #e0e4ea;
    padding: 0;
}

.sidebar-link {
    background: #fff;
    border: 1px solid var(--portal-border);
    color: var(--portal-text);
    cursor: pointer;
    display: block;
    font-size: 0.96rem;
    margin: 0 14px 4px;
    padding: 18px 14px;
    text-align: left;
    width: calc(100% - 28px);
}

.sidebar-link:first-child {
    margin-top: 14px;
}

.sidebar-link.active {
    border-left: 4px solid var(--portal-orange);
    color: var(--portal-blue-deep);
    font-weight: 700;
}

.sidebar-help {
    margin: 22px 14px 0;
}

.help-button {
    background: #fff3e6;
    border: 1px solid #efd2b1;
    color: var(--portal-orange);
    display: block;
    font-size: 1rem;
    font-weight: 700;
    padding: 18px 14px;
    text-align: center;
}

.sidebar-card {
    background: #fff;
    border: 1px solid var(--portal-border);
    display: grid;
    gap: 8px;
    margin: 18px 14px 14px;
    padding: 18px 14px;
}

.sidebar-card strong {
    color: var(--portal-blue-deep);
    font-size: 1rem;
}

.sidebar-card span {
    color: var(--portal-muted);
    font-size: 0.9rem;
    line-height: 1.55;
}

.user-content {
    background: #fff;
    border: 1px solid #dfe5ed;
    min-height: 900px;
    padding: 18px 20px 24px;
}

.content-header {
    align-items: flex-start;
    border-bottom: 3px solid #2ac0ef;
    display: flex;
    justify-content: space-between;
    gap: 18px;
    padding-bottom: 14px;
}

.content-header h2 {
    color: var(--portal-orange);
    font-size: 1.95rem;
    margin-bottom: 6px;
}

.content-header p {
    color: var(--portal-muted);
    font-size: 0.95rem;
}

.header-actions {
    display: flex;
    gap: 12px;
}

.primary-action,
.secondary-action,
.community-action {
    display: inline-flex;
    justify-content: center;
    padding: 12px 16px;
}

.primary-action {
    background: var(--portal-orange);
    color: #fff;
    font-size: 0.92rem;
    font-weight: 700;
}

.secondary-action {
    background: #fff;
    border: 1px solid #cfd8e3;
    color: var(--portal-blue-deep);
    font-size: 0.92rem;
    font-weight: 700;
}

.status-card {
    margin: 16px 0 22px;
}

.status-head {
    align-items: center;
    color: #2973d7;
    display: flex;
    font-size: 1.05rem;
    font-weight: 600;
    justify-content: space-between;
    margin-bottom: 10px;
}

.status-head strong {
    background: var(--success);
    color: #fff;
    padding: 8px 12px;
}

.status-bar {
    background: #dbe9d6;
    border: 1px solid #d0dfcb;
    height: 20px;
}

.status-bar span {
    background: var(--success);
    display: block;
    height: 100%;
}

.summary-row,
.detail-grid,
.profile-story,
.community-grid,
.resource-grid,
.grievance-panel {
    display: grid;
    gap: 12px;
}

.summary-row {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    margin-bottom: 22px;
}

.summary-card,
.detail-card,
.profile-story-card,
.resource-card,
.community-card {
    background: #fff;
    border: 1px solid #dfe5ed;
}

.summary-card,
.detail-card {
    padding: 16px;
}

.summary-card span,
.detail-card span {
    color: var(--portal-muted);
    display: block;
    font-size: 0.82rem;
    margin-bottom: 7px;
    text-transform: uppercase;
}

.summary-card strong,
.detail-card strong {
    color: var(--portal-blue-deep);
    font-size: 1.32rem;
}

.table-panel {
    border: 1px solid #dfe5ed;
    margin-bottom: 20px;
}

.table-title-row {
    align-items: center;
    display: flex;
    justify-content: space-between;
    gap: 14px;
    padding: 14px 12px 12px;
}

.table-title-row h3,
.section-heading h3 {
    color: var(--portal-blue-deep);
    font-size: 1.1rem;
}

.table-title-row span,
.section-heading p {
    color: var(--portal-muted);
    font-size: 0.88rem;
}

.action-table {
    border-collapse: collapse;
    width: 100%;
}

.action-table th {
    background: #fbf4ea;
    border: 1px solid #e1ddd6;
    font-size: 0.92rem;
    font-weight: 700;
    padding: 14px 12px;
    text-align: left;
}

.action-table td {
    border: 1px solid #e1e5eb;
    font-size: 0.93rem;
    line-height: 1.55;
    padding: 14px 12px;
    vertical-align: top;
}

.action-table a {
    color: #2973d7;
    font-weight: 600;
}

.compact-table td,
.compact-table th {
    font-size: 0.88rem;
}

.user-section {
    display: none;
}

.user-section.active {
    display: block;
}

.section-heading {
    margin-bottom: 14px;
}

.detail-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    margin-bottom: 18px;
}

.profile-story {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.profile-story-card {
    padding: 18px 16px;
}

.profile-story-card h4 {
    color: var(--portal-orange);
    font-size: 0.98rem;
    margin-bottom: 10px;
}

.profile-story-card p {
    color: var(--portal-muted);
    font-size: 0.92rem;
    line-height: 1.6;
    margin-bottom: 6px;
}

.community-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.community-card {
    border-left: 4px solid #d7dde7;
    display: grid;
    gap: 10px;
    padding: 16px;
}

.community-card.severity-critical {
    border-left-color: #cf3a35;
}

.community-card.severity-high {
    border-left-color: #f28c28;
}

.community-card.severity-medium {
    border-left-color: #d7ab1b;
}

.community-card.severity-low {
    border-left-color: #2f8f4e;
}

.community-head {
    align-items: center;
    display: flex;
    justify-content: space-between;
    gap: 10px;
}

.community-head strong {
    color: var(--portal-blue-deep);
    font-size: 1rem;
}

.community-head span,
.community-meta span,
.resource-card span {
    color: var(--portal-muted);
    font-size: 0.88rem;
}

.community-card p,
.resource-card p,
.emergency-callout p {
    color: var(--portal-muted);
    font-size: 0.92rem;
    line-height: 1.6;
}

.community-meta {
    display: flex;
    gap: 14px;
    flex-wrap: wrap;
}

.community-action {
    background: #f5f8fc;
    border: 1px solid #d9e3ef;
    color: var(--portal-blue-deep);
    font-size: 0.9rem;
    font-weight: 700;
}

.resource-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.resource-card {
    display: grid;
    gap: 10px;
    padding: 16px;
}

.resource-card strong,
.emergency-callout strong {
    color: var(--portal-blue-deep);
    font-size: 1rem;
}

.emergency-callout {
    align-items: center;
    background: #fff6ec;
    border: 1px solid #efd6b9;
    display: flex;
    justify-content: space-between;
    gap: 18px;
    padding: 18px 16px;
}

.grievance-panel {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.empty-panel {
    background: #fff;
    border: 1px solid #dfe5ed;
    padding: 24px;
}

.empty-panel h2 {
    color: var(--portal-orange);
    margin-bottom: 8px;
}

.empty-panel p {
    color: var(--portal-muted);
}

.user-footer {
    border-top: 1px solid #e3e8ef;
}

.user-footer-inner {
    align-items: center;
    color: #66758b;
    display: flex;
    justify-content: space-between;
    gap: 16px;
    min-height: 68px;
}

.footer-copy {
    display: flex;
    flex-direction: column;
    font-size: 0.9rem;
    gap: 4px;
}

.footer-copy span {
    color: var(--portal-muted);
    font-size: 0.82rem;
}

@media (max-width: 1240px) {
    .user-shell {
        grid-template-columns: 1fr;
    }

    .summary-row,
    .detail-grid,
    .profile-story,
    .community-grid,
    .resource-grid,
    .grievance-panel {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 900px) {
    .user-utility-inner,
    .user-header-inner,
    .content-header,
    .user-footer-inner,
    .emergency-callout {
        align-items: flex-start;
        flex-direction: column;
    }

    .utility-right {
        align-items: flex-start;
        flex-direction: column;
    }
}

@media (max-width: 640px) {
    .user-utility-inner,
    .user-header-inner,
    .user-ribbon-inner,
    .user-shell,
    .user-footer-inner {
        padding-left: 16px;
        padding-right: 16px;
    }

    .summary-row,
    .detail-grid,
    .profile-story,
    .community-grid,
    .resource-grid,
    .grievance-panel {
        grid-template-columns: 1fr;
    }

    .action-table {
        display: block;
        overflow-x: auto;
    }
}

/* ── Add Note button (requests table) ─────────────────────── */
.note-btn {
    background: #eef4ff;
    border: 1px solid #b8cff5;
    border-radius: 8px;
    color: #1e4db7;
    cursor: pointer;
    font-size: 0.88rem;
    font-weight: 700;
    padding: 8px 14px;
    transition: background 0.18s ease, box-shadow 0.18s ease;
    white-space: nowrap;
}

.note-btn:hover {
    background: #daeaff;
    box-shadow: 0 4px 10px rgba(30, 77, 183, 0.12);
}

/* ── Add Note modal ────────────────────────────────────────── */
.note-modal-overlay {
    align-items: center;
    background: rgba(18, 30, 54, 0.52);
    bottom: 0;
    display: flex;
    justify-content: center;
    left: 0;
    position: fixed;
    right: 0;
    top: 0;
    z-index: 9000;
    backdrop-filter: blur(3px);
}

.note-modal-overlay.hidden {
    display: none;
}

.note-modal-card {
    background: #fff;
    border-radius: 20px;
    box-shadow: 0 32px 64px rgba(18, 30, 54, 0.22);
    max-width: 560px;
    padding: 28px;
    width: 92%;
    animation: noteSlideIn 0.22s ease;
}

@keyframes noteSlideIn {
    from { opacity: 0; transform: translateY(18px) scale(0.97); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

.note-modal-header {
    align-items: flex-start;
    display: flex;
    justify-content: space-between;
    gap: 14px;
    margin-bottom: 20px;
}

.note-modal-header h3 {
    color: var(--portal-blue-deep);
    font-size: 1.22rem;
}

.note-modal-sub {
    color: var(--portal-muted);
    font-size: 0.88rem;
    margin-top: 4px;
}

.note-modal-close {
    background: #f0f2f5;
    border: none;
    border-radius: 50%;
    color: #555;
    cursor: pointer;
    flex-shrink: 0;
    font-size: 1rem;
    height: 34px;
    line-height: 34px;
    text-align: center;
    width: 34px;
    transition: background 0.15s;
}

.note-modal-close:hover {
    background: #e0e4ea;
}

.note-modal-form {
    display: grid;
    gap: 12px;
}

.note-modal-form label {
    color: var(--portal-blue-deep);
    font-size: 0.9rem;
    font-weight: 700;
}

.note-modal-form textarea,
.note-modal-form input[type="text"] {
    background: #f8fafc;
    border: 1px solid #c8d4e3;
    border-radius: 12px;
    color: var(--portal-text);
    font: inherit;
    min-height: 46px;
    padding: 11px 14px;
    width: 100%;
    transition: border-color 0.18s, box-shadow 0.18s;
}

.note-modal-form textarea {
    min-height: 120px;
    resize: vertical;
}

.note-modal-form textarea:focus,
.note-modal-form input[type="text"]:focus {
    border-color: #1e4db7;
    box-shadow: 0 0 0 3px rgba(30, 77, 183, 0.12);
    outline: none;
}

.note-success {
    background: #eef9f0;
    border: 1px solid #b7dfbe;
    border-radius: 10px;
    color: #1c7e29;
    font-size: 0.92rem;
    font-weight: 600;
    padding: 11px 14px;
}

.note-success.hidden {
    display: none;
}

.note-modal-actions {
    display: flex;
    gap: 12px;
    margin-top: 4px;
}

.note-submit-btn {
    background: linear-gradient(135deg, #1e4db7, #2563eb);
    border: none;
    border-radius: 12px;
    box-shadow: 0 8px 18px rgba(30, 77, 183, 0.22);
    color: #fff;
    cursor: pointer;
    flex: 1;
    font-size: 0.98rem;
    font-weight: 700;
    min-height: 48px;
    padding: 0 16px;
    transition: filter 0.18s;
}

.note-submit-btn:hover {
    filter: brightness(1.08);
}

.note-cancel-btn {
    background: #f0f2f5;
    border: 1px solid #d0d8e4;
    border-radius: 12px;
    color: var(--portal-text);
    cursor: pointer;
    font-size: 0.92rem;
    font-weight: 700;
    min-height: 48px;
    padding: 0 18px;
    transition: background 0.15s;
}

.note-cancel-btn:hover {
    background: #e4e8ef;
}

/* Select in donation form */
.donation-form-card select {
    background: #fff;
    border: 1px solid #cbd7e3;
    border-radius: 14px;
    color: var(--portal-text, #1e293b);
    font: inherit;
    min-height: 48px;
    padding: 12px 14px;
    width: 100%;
}

.donation-form-card select:focus {
    border-color: var(--portal-orange, #f28c28);
    box-shadow: 0 0 0 4px rgba(242, 140, 40, 0.14);
    outline: none;
}