Privacy Policy

Introduction

NetGuard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information in connection with our services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account or contact us for support. This includes:

• Account information (name, email, password)
• Network traffic data for analysis and threat detection
• System logs and diagnostic information
• Communication data when you contact us

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Detecting and preventing malware and security threats
• Providing and maintaining our services
• Improving and personalizing your experience
• Sending you technical and security updates
• Complying with legal and regulatory obligations

3. Data Security

We implement comprehensive technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication, and regular security audits.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Network traffic data is typically retained for 90 days unless longer retention is required for security investigations.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share aggregated, anonymized data for security research and threat intelligence purposes. We may also disclose information when required by law or to protect our rights and safety.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also opt out of certain data collection practices. Contact us at privacy@netguard.com to exercise these rights.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@netguard.com